I’m a systems thinker.
I focus on addressing complex and systemic challenges, combining expertise in digital design with a background in architecture, event production, and community development. My recent projects include improving access to government housing assistance and helping overextended parents make the most of their time with their kids.
Recent collaborators: Santa Clara County Housing Authority • The University of Chicago • San Francisco Health Network • Hopelab • Walmart Store Nº8 • Hyundai Motor Company • an Australian bank.
I'm adaptable.
I enjoy working end-to-end, from human-centered research and early concept development to fully launched products and services. That said, here are my sweet spots…
creating space for listening
I take time to understand people’s perspectives and amplify their voices.
MAKING SENSE OF COMPLEXITY
I have a knack for developing frameworks to understand messy systems.
Facilitating alignment
I focus on ensuring that all team members are heard and on the same page.
zooming in and zooming out
I keep the big picture in mind, while designing down to the last detail.
I’m a skeptical optimist.
Technology can be a powerful force for good. It can also distract us from what’s important, and even the best intentions can go awry.
I aim to use technology to support a future where people, communities, and the planet thrive. I also recognize that sometimes a paper brochure is better than a fancy app.
Snapshots of my work...
Product + UX / service design / strategy
Simplifying the Section 8 housing experience
Santa Clara County Housing Authority. Service + product design
Enabling a new way to play with pets
GomiLabs. UX design
Structuring a mobility ecosystem around customer values
Automobile manufacturer. Research + strategy
Engaging a younger generation of volunteers
GlideSF. Service design + strategy
Easing access to affordable health coverage
San Francisco Health Network. Service design
Aligning philanthropy around a strategy for racial equity
Northern California Grantmakers. Systems + strategy
Connecting consumers to the people and stories behind products
Maker. Product design
Encouraging investment by linking present action to future potential
Graduate work. Design + Framer prototyping
Most of my recent work isn’t publicly shareable. If you want to know more…
Let's chat!
